Inhoud

Intercultural communication has been a vital issue since the world began. Intercultural competence can end disputes, transform the existence of millions of people; lubricate the wheels of industry and business and help teams win, whether they are sports teams or teams of international aid workers. As the globalization of business and leisure propels international contact forward at amazing rates, understanding and optimizing ‘international communication’ is key to a successful career and life interactions. This course looks at business through the perspective of culture and understanding the reasons behind different ways of communication as well as the increasing use of business English as a global lingua franca.

The following topics will be covered:

• Leadership
• Corporate Culture, Cultural Briefings, 5 Languages of Appreciation & Emotional Intelligence
• Job Interview
• Correspondence & Netiquette/Emails/Social Media
• Globalization/Intercultural Communication + Guest Speaker/Reflection
• etc.

Studiemateriaal

Associated sources provided on Toledo: 

• detailed course and reader
• PowerPoints

Toelichting werkvorm

Class room lecture and seminar, guest speakers

Presence is mandatory!